info@solrecruit.co.uk 0191 221 0402

Admin

Call Handler Full Time

Our public sector client based in Sunderland have an exciting opportunity for a Call Handler to join their busy team.

Temporary Contract

Hours 8.30pm -7.30am 4 days on 4 days off
Pay rate £8.85per hour

Purpose of the role

As a Call Handler, you will be a key point of contact for professionals and patients. You will collect and record information, identify people in need of an immediate response, direct callers to clinical colleagues for further assessment or direct callers to social care colleagues to find an intermediate care solution.

 
Skills required

Outstanding communication skills
Excellent customer care
The ability to cope under pressure
A positive caring outlook and enabling attitude
Good IT and typing skills
Have excellent written and communication skills
Enjoy a challenge and be flexible in your approach to work
The ability to work evenings weekends and bank holidays

Job Overview

  • Date Posted: Posted 5 months ago
  • Location: Sunderland
  • Job Title: Call Handler
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