Solutions Recruitment are looking to recruit Case Handlers for a prestigious organisation based in Newcastle City Centre.
Daily duties include: –
- Liaising between the client and the lender to ensure applications proceed quickly and efficiently.
- Accurately note all actions / communications on the in-house database.
- Proactively keep all interested parties updated ensuring high level of service is maintained in a professional manner.
- Maintain positive relationships with advisors.
- Ensuring consistent high performance in customer service.
- Complete all administration in a timely and accurate manner.
The right applicant will have: –
- Excellent communication skills.
- Experience working within Admin / Financial background.
- A minimum of 5 GCSE’s at grade C or above including Maths and English.
- A qualification in Admin or Customer Service would also be an advantage.
This position is working Monday to Friday 9am to 17.30pm with performance related bonus and occasional overtime.