0191 221 0402

Admin / Legal

Claims Handler Full Time

An excellent opportunity has arisen for a Claims Handler to join a major insurer client based in Glasgow.
The Role

To provide technical and practical support in dealing with recovery of insurers outlays and uninsured loss claims; from an issue of proceedings through to enforcement action on English litigation matters.


To take initial instructions from clients and to advise, as appropriate on the legal action and all alternatives, as appropriate, open to the client.

To keep the client informed as required by the firm’s and department’s set procedures.

To manage a caseload independently, ensuring compliance with service level agreements

Investigate liability and assess recovery prospects

Draft court proceedings

Deal with court mail, client correspondence and correspondence from Defendant solicitors and insurers

Action telephone calls from Client’s, Defendants, Defendants Solicitors and Insurers

Negotiate settlement

Ensure all court dates are complied with as per all directions/court documents
Draft witness statements in a timely manner

Brief counsel prior to any hearings

To meet on a regular basis with the person to whom the post holder reports to review cases and any other matters relevant to the post holder’s position.

To report to the post holder’s supervisor immediately any difficulties being experienced, in particular, those which may lead to a negligence action being taken against the firm and/or a complaint from a client via the Solicitors’ Complaints Bureau and/or the firm’s complaints procedure.

The Benefits

In addition to your competitive basic salary we have an exciting benefits package including a contributory pension scheme, critical illness cover, health cash plan, death in service, discounted legal services, 25 days hols (this increases with the length of service), discounted online shopping, season ticket loans, childcare vouchers.

Job Overview

  • Date Posted: Posted 12 months ago
  • Location: glasgow
  • Job Title: Claims Handler
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