info@solrecruit.co.uk 0191 221 0402

Customer Services

Contact Centre Operator Full Time

Contact Centre Operator
Competitive salary & fantastic benefits
Monday to Friday 9am to 5pm and 11am to 7pm + Saturday mornings

I am working with a successful bespoke insurance organisation based in North Tyneside and they are looking to recruit Contact Centre Operators to join there existing teams.

My client is looking for:
Experience working within a Motor Insurance environment.
Handling of inbound and outbound telephone calls in line with FCA requirements, processes and procedures.
Maximising sales opportunities, whilst providing a level of service at all times.
Responding to emails and live chat efficiently.
Incepting new business, renewing existing business and processing mid-term adjustments.
Working with third party providers and systems to create a seamless service.
Able to treat all customers fairly and demonstrate the required business culture.
Ability to work as part of a team and use own initiative while working calmly and efficiently under pressure.

Job Overview

  • Date Posted: Posted 4 weeks ago
  • Expiration date: 30th March 2018
  • Location: North Tyneside
  • Job Title: Contact Centre Operator
  • Salary: £17000 - 18000
Apply for job

Apply For This Job

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.