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Customer Services

Customer Service Advisor Full Time

I am working with a bespoke and renowned organisation based in North Tyneside and they are looking for a Customer Service Advisor to join their organisation.

Working within a busy regulated department, you will be delivering great quality customer service by managing the customer expectations and navigate conversations through company policies and products.

 

Your duties will include: –

  • Maintaining a high level of customer service and satisfaction when dealing with customers.
  • Working within a delegated authority environment.
  • Taking all correct information at first point of contact using a in-house system you will be responsible for your own work load.

 
The successful applicant will have: –

  • A minimum of 2 years experience working within an inbound customer service environment.
  • Previous experience of working within a regulated environment would be desirable.
  • Ability to manage dissatisfaction and complaints within a busy customer service department.
  • Strong communication skills.

Job Overview

  • Date Posted: Posted 4 weeks ago
  • Expiration date: 31st October 2019
  • Location: North Tyneside
  • Job Title: Customer Service Advisor
  • Salary: £16000 - 18000
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