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Engineering / Logistics / manufacturing

Customer Service Representative Full Time

Our client is an international leader with a fantastic reputation in a specialised industry. They are based in Hemel Hempstead. Due to continued expansion they are looking to recruit a top level Customer Service Representative to ensure they remain leaders in their field and maintain excellent relationships with customers and colleagues.

The Customer Service Representative will

  • Assist Sales, Marketing and service team in customer related issues: support order generation, order fulfilment and Project, Management with regards all tasks relevant for customer communication and order management
  • Handle all incoming customer calls (Gatekeeper responsibility)
  • Create and maintain accurate customer master data including but not limited to SAP and CRM
  • Take responsibility for customer issue escalation and resolution

 

The Customer Service Representative will posses

  • Experienced in phone-based business to business customer service within a specialist team
  • Experience of working to targets
  • IT knowledge: MS Office, SAP, CRM
  • Eye for accuracy

In return for fulfilling the role of Customer Service Representative our client can provide training on their product range and systems as well as a generous salary of up to £24000 p/a. Perhaps more importantly this is an opportunity to work for an industry leader with lots of potential for future opportunities.

To apply for the role of Customer Service Representative please call Solutions Birmingham or click the button.

 

Job Overview

  • Date Posted: Posted 3 months ago
  • Location: Hemel Hempstead
  • Job Title: Customer Service Representative
  • Salary: £18000 - 24000
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