Depot Administrator, Northampton
Salary – Depending on experience
My client is one of the UK’s largest manufacturers and they are looking for a Depot Administrator to join their team in Northampton.
Working within a busy distribution centre your role will be to record and manage depot quality issues on dedicated quality data systems, interfacing with the QA Depot Support Team, wider teams within the business and suppliers, ensuring depot issues are resolved in a timely manner.
Key Responsibilities: –
Daily Management of RMS QA Data System and maintenance of depot folders.
Maintain the service parts operation.
Depot replacement stock administration.
Depot returns administration.
Planning and arranging site visits for the team Field Engineers.
Answering / logging calls and communication of quality issues raised by the regional, area and depot managers.
Regional board outputs and customer complaints.
Accurately capturing key data from calls live data system.
Communication of issues raised to wider QA depot team.
Capturing information of products and organising logistics to facilitate the return of product to the primary site.
Skills & Experience required: –
Working knowledge of Microsoft Office and Excel.
Experience and knowledge of current internal warehouse processes and product ranges would be highly desirable.
Strong communication skills.
Outstanding problem solving skills with the proven ability to display outstanding attention to detail.
Flexibility to work additional hours as and when required.