info@solrecruit.co.uk 0191 221 0402

Admin / Legal

Senior Claims Handler Full Time

Solutions Recruitment are looking to recruit a Senior Claims Handler to work within Motor Insurance for a prestigious organisation in Glasgow.

The role will be to provide technical and practical support, high level dealing with recovery of insurers outlays and non-PI uninsured loss recovery matters; from pre-litigation action to issue of proceedings through to enforcement.

Main responsibilities: –

  • To take initial instructions from clients and to advise, as appropriate on the legal action and all alternatives, as appropriate, open to the client.
  • To keep the client informed as required by the firms departments set procedures.
  • To manage the case load independently, ensuring compliance with service level agreements.
  • Investigate liability and assess recovery prospects.
  • Draft court proceedings.
  • Deal with court mail, client correspondence and correspondence from Defendant solicitors and insurers.
  • Action telephone calls from Clients, Defendants, Defendant Solicitors and Insurers.
  • Negotiate settlements.
  • Ensure court dates are complied with as per all directions / court documents.
  • Draft witness statements in a timely manner.
  • Brief counsel prior to any hearings.
  • Undertake regular audit reviews of Litigation Clerks files, as and when directed by the unit manager.
  • Provide 1-2-1 and group technical support for other team members.
  • Ensure own technical knowledge is up to date and to be a “point of referral” for more complex matters such as credit hire, fast and multi-track claims and solicitors cost recovery.
  • To meet on a regular basis with the person to whom the post holder reports to review cases and any other matters relevant to the post holders position. ┬áTo report to the post holders supervisor immediately any difficulties being experienced, in particular, those which may lead to a negligence action being taken against the firm and/or a complaint from a client via the Solicitors Complaints Bureau and /or the firms complaints procedure.

Job Overview

  • Date Posted: Posted 12 months ago
  • Location: Glasgow
  • Job Title: Senior Claims Handler
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